Frequently Asked Questions
1. About Us
RedNegocios is an online platform that allows supplier companies to verify and consolidate their commercial, legal, financial, and technical background information, enabling them to present themselves as accredited suppliers to potential major buyers (contracting entities) across various industries, including mining, finance, energy, telecommunications, retail, and education, among others.
2. Who can register on RedNegocios?
All natural persons and legal entities, both domestic and foreign, wishing to use the platform as a means to develop business and verify background information for a buyer that has requested it may register.
3. What is the duration of the contract with RedNegocios?
The registration contracted with RedNegocios is valid for one year (12 months). Thereafter, the company may renew the services.
4. How to register the company?
Go to www.rednegocios.cl and click the green button “Register” on the top or bottom bar. Complete the registration form, select the services to contract, and choose a payment method. For commercial assistance, contact us in the section “Online Help” subsection “Requests” / “Submit Request”, or write to us at contacto@rednegocios.cl.
5. How to renew services?
Go to www.rednegocios.cl and click “Log In” (top right corner) with your username and password. On the dashboard, select the option on the top bar “Renew”, which will direct you to payment to contract the services for another year.
6. Where to check portal rates?
Go to www.rednegocios.cl and select the section on the top bar “Rates”, where you can review prices according to company size.
7. What are the available payment methods?
The available payment methods are Webpay and Khipu.
8. How can I edit the electronic file data?
Log in with your username and password (option “Log In”). On the top bar, select “Data Editing”: you will be able to modify General Data, Contacts and Legal Rep., Categories, and Additional Data. Remember to Save Changes. It is recommended to always keep contact information updated (phone, email, contact person) to facilitate communication.
9. How can I view the electronic file?
Log in with your username and password and select the option “File” on the top bar. There you can access: Dashboard (company information, status in RNCCS, and alerts), Business data (legal representative, executive team, contacts, partners, banking details, clients, branches, projects), Document status (accredited documents by area) and Specialized Reports.
10. What steps must I follow to upload documents?
Log in with your username and password. On your dashboard, scroll down to the bottom section and you will find the tab “Upload Documents”, where you will see the different areas (HSEC Alignment, Financial Aspects, Compliance, HR and Values Management, Innovation and Technological Development, among others). Upon expanding each area, you will see the documents available for upload. After uploading them, press “Save Data”. Documents must be in PDF format with a maximum size of 12 MB.
11. How long does the document review take?
Uploaded documentation takes 48 to 72 hours to be reviewed. Afterwards, it may be accredited (check the Document Status tab by area) or rejected. If rejected, you will receive an email at the address provided under Contact detailing the reason for rejection, so you can rectify it and re-upload the document in the “Upload Documents” section.
12. Why might documents be rejected?
General recommendations: upload in PDF format without exceeding 12 MB; do not include blank pages; include all sequential pages; do not send folded or cut documents; incomplete information, markers, or highlighters will not be accepted; upload one file per document (separately); do not alter documents; do not include low-resolution or blurry mobile phone photos; and use updated documentation formats.
13. What is the Business Consolidated Report (ICE)?
It is a report that shows the status or suitability of a commercial partner and/or supplier company. The ICE addresses various areas: legal, tax, economic (financial-accounting), technical-commercial, and labor suitability.
14. How do I request the preparation of the ICE?
You must accredit the list of documents according to the type of company and contact the Help Desk: 22 8185706, or go to the section “Online Help” / “Requests” to submit an inquiry in “Submit Request”.
15. What documents do I need to present for specialized reports?
The two most recent complete annual periods are considered, depending on the type of company:
Natural person: TGR Debt Certificate, Tax Folder for the current year, Identity Card, SBIF Debt Certificate.
Legal entities: Chilean Standard NCh 2770 Questionnaire, Incorporation Documents, Certificate of Good Standing (max. 30 days), latest Commercial License payment, Classified and Tax Balance Sheet and Income Statements for the last 2 periods, Electronic Tax Folder (max. 30 days), Accident and Severity Rate Certificate (two 12-month periods), TGR Certificate.
Legal entities under one year old: Pre-balance sheet (6 to 12 months), SBIF Debt Certificate, TGR Debt Certificate, Company Incorporation documents, latest Commercial License payment, CBR Certificate of Good Standing.
Foreign companies: Classified Balance Sheet and Income Statements (2 periods), recommendation letters from client and supplier, company incorporation documents, and certificate of good standing (or official equivalent documents from the country of origin).
16. ¿Dónde descargar formatos de documentos propios de cada mandante?
In the section “Online Help”, subsection “Client-specific documents”.
17. What are the contact channels?
Section “Online Help” / “Requests” / “Submit Request”. Help Desk Phone: 22 8185706. To register or renew services, write to contacto@rednegocios.cl.
18. Where to check the training schedules?
In the section
“Trainings”.
Click here to view the schedules.